Shipping policy
Murexo ships home goods and furniture to customers within the United States. Please review the information below for details about order processing, shipping, and delivery.
Order Processing
Orders are generally processed within 1–3 business days.
Our order cutoff time is 5:00 PM New York time. Orders are processed according to our regular business-day schedule.
Shipping
Standard shipping is free on all orders.
We currently ship to United States addresses only.
Orders may be delivered through USPS, UPS, FedEx, DHL, or other shipping carriers, depending on the order and delivery location.
Delivery Time
After an order has been processed, standard delivery generally takes 5–11 business days.
Therefore, the typical total timeframe from order placement to delivery is approximately 6–14 business days, consisting of:
- 1–3 business days for order processing
- 5–11 business days for delivery after processing
Delivery times are estimates and may vary depending on the carrier and other circumstances affecting transportation.
Shipping Address
Please make sure your shipping address is complete and accurate when placing your order. Murexo is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Shipping Delays
Although we work to process and ship orders within the stated timeframes, carrier-related delays or other circumstances outside our control may occasionally affect delivery.
If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you.
Contact Us
For questions about shipping or your order, please contact:
Murexo
8949 Bay Pkwy
Brooadressklyn, NY 11214
United States
Email: support@murexo.shop
Phone: +1 929-548-8782
Customer support: 24/7 by email